Terms and Conditions

Effective 03/22/2025

By accessing and using the website of Vanessa’s Elite Cleaning Services Inc. (“we,” “our,” or “us”), located at vanessaselitecleaningsvc.com, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website.

1. Acceptance of Terms

By accessing or using our website, you agree to comply with these terms and conditions and our privacy policy. If you do not agree with these terms, please do not use our website.

2. Services

Vanessa’s Elite Cleaning Services Inc. offers cleaning services as described on our website. We reserve the right to modify, update, or discontinue any service at any time without prior notice.

3. Booking and Scheduling

By booking a service with Vanessa’s Elite Cleaning Services Inc., you agree to provide accurate and complete information. All services must be scheduled in advance and are subject to availability. We reserve the right to refuse service or cancel a scheduled cleaning if necessary.

4. Payment

Payments for services are due at the time of service, unless otherwise agreed upon. We accept payment via credit/debit card, bank transfer, or other payment methods specified on our website. All prices are listed in U.S. Dollars and are subject to change at our discretion.

5. Cancellations and Refunds

Cancellations: If you need to cancel or reschedule a cleaning service, please notify us at least 24 hours in advance. Failure to provide at least 24 hours’ notice may result in a cancellation fee.
Refunds: If you are dissatisfied with our service, please contact us within 48 hours of your cleaning appointment. We will work with you to resolve the issue. Refunds may be issued at our discretion in cases where a service failure is confirmed.

6. User Conduct

When using our website or booking services, you agree not to engage in any conduct that:

Violates any applicable laws or regulations.
Harms the functionality of our website or services.
Interferes with other users' ability to access or use the website.
Involves sending unsolicited communications or spam.

7. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more information.

8. Intellectual Property

All content on our website, including text, images, logos, graphics, and trademarks, is the property of Vanessa’s Elite Cleaning Services Inc. or our licensors and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any of this content without prior written permission.

9. Limitation of Liability

Vanessa’s Elite Cleaning Services Inc. is not liable for any damages, losses, or injuries arising from the use or inability to use our website or services. We do not guarantee that our website will be free from errors or interruptions.

10. Indemnification

You agree to indemnify, defend, and hold harmless Vanessa’s Elite Cleaning Services Inc., its employees, contractors, agents, and affiliates from any claims, liabilities, or damages arising from your use of our website, violation of these Terms, or any third-party claims related to your use of our website.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of [Insert State], United States of America, without regard to its conflict of law principles.

12. Modifications to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Changes will be posted on this page with the updated date. Your continued use of the website after any changes constitutes your acceptance of the revised Terms and Conditions.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Vanessa’s Elite Cleaning Services Inc.
Email: vanessaselitecleaning@gmail.com
Phone: 361 466 5190